B2B Content Manager, Uber for Business and Uber Eats for Merchants (March 2021 – present)
- Own and/or collaborate on brand and audience-specific campaign strategy and creative
- Developed audience/vertical-based content strategy and messaging
- Pitched, wrote, and edited a variety of assets across brand and demand generation channels (i.e. web articles, email nurtures, supporting webinar content, thought leadership longform, sales enablement)
- Owned case studies workstream (sourcing and interviewing candidates, writing and editing assets)
- Owned organic and boosted social media strategy, execution, and agency onboarding/management
- Built out experimental, audience-specific influencer programs
- Proficient in agency management across creative/campaigns, content marketing, and social media
Content Specialist, Uber Freight and Uber for Business (December 2018 – March 2021)
- Wrote, edited, and posted content for owned social channels (Facebook, Instagram, Twitter, LinkedIn, YouTube)
- Monitored all social channels for engagement and partial customer support
- Pitched, wrote, and posted blog/social content for content campaigns (i.e. Pride, National Women’s History Month), customer stories/testimonials, and lifestyle pieces
- Compiled extensive analytics for use of marketing team and other internal stakeholders (i.e. industry competitor research, user sentiment, campaign performance)
- Assisted in community management by co-leading trusted group of platform users (Carrier Advisory Board)
- Assisted with on-the-ground event marketing and coverage
- Proficient with Sprout Social, WordPress, Google Analytics
Head of Content + Social Media, Feastly (August 2016 – November 2018 )
- Wrote and edited content for blog, email, digital product needs, ads, print collateral, and social channels
- Managed all social channels with multiple business accounts, including scheduling all posts, creating and maintaining events, engaging with community, assisting with Messenger-related customer service needs, and analyzing content performance
- Built out preliminary influencer marketing program
- Designed and executed user-generated content contests and giveaways
- Facilitated relationships with brand partners
- Co-designed and spearheaded various marketing and content campaigns
Founding English Teacher, Cindy Avitia High School (July 2015-June 2016)
- Served as sole English educator for founding 9th grade class of Cindy Avitia High School
- Designed, implemented, and iterated on Common Core, blended learning curricula (special education and English Language Learners included)
- Co-facilitated weekly classes on social emotional learning, future planning, and life skills
9-12 English Teacher, Portland High School (August 2012-June 2015)
- Designed, implemented, and iterated on Common Core and AP curriculum for grades 9, 10, and 12
- Served as adviser for the class of 2017 and an LGBT advocacy group
Middle School Language Arts Teacher, Portland Middle School (August 2011-June 2012) and Greenwich Public Schools (August 2010-June 2011)
- Designed, implemented, and iterated on 6-8 Common Core curriculum